Treatment in China, coordinated end to end.

Yes. US citizens are not covered by China's unilateral visa-free entry scheme, so a visa is required — usually an M or L visa for a short trip, or an S2 medical visa for longer inpatient treatment, supported by an invitation letter from the hospital. US passport holders can also use the 240-hour transit-without-visa policy at designated ports if they hold an onward ticket to a third country, which suits a short screening or consultation trip.

Not for short stays at present. Canadian citizens have been able to enter mainland China visa-free for up to 30 days since 17 February 2026, under a policy currently in force through 31 December 2026. For treatment that requires a longer stay, an S2 medical visa is the appropriate route. We confirm the current position for your specific trip before you book anything.

It depends on the procedure, the hospital and the complexity of your case. We publish indicative ranges so you have a sense of scale, and label them as estimates rather than passing them off as our own quotes. Ask for a case review and we shortlist the three hospitals that best fit your case, priced side by side — medical cost, accommodation, flights and time in country — so you can choose on the full picture.

China operates a national hospital grading system in which Grade 3A (三甲) is the highest tier, assessed by the National Health Commission. Some international and private hospitals additionally hold Joint Commission International accreditation. We work with hospitals in both categories, and we tell you the grade and accreditations of whichever hospital we propose before you commit to anything.

A medical interpreter accompanies you in person for consultations, consent discussions and ward rounds. Several of the hospitals we work with also run dedicated international departments with English-speaking clinical staff. Discharge summaries and imaging reports are translated into English before you fly home.

Yes, and for most inpatient treatment we recommend it. We arrange accommodation near the hospital for a companion and include them in scheduling. Entry requirements apply to them as well, and they differ by passport, so tell us who is travelling when you first get in touch.

Your treating hospital is responsible for your clinical care, including complications arising from it, and we coordinate that response on the ground. Before you commit to anything, we set out in writing what the hospital covers, what it does not, and what our own responsibilities as a facilitator are. We are not a medical provider and we do not make clinical decisions.

Most patients we work with pay out of pocket. Some US and Canadian plans reimburse part of a foreign claim, and some employer plans include international coverage, but this varies enormously and approval is never guaranteed. We provide itemised invoices and documentation formatted for a claim, and we will not tell you a claim is likely when it is not.